G Getting Technical Support

 

As of July 1996, Red Hat Software put a new Technical Support system online. The support system automatically routes questions to support technicians. This document describes how to use the Red Hat Software technical support system.

 
• G.1 Registration
  • G.1.1 Registering via the Web
  • G.1.2 Registering via Email
  • G.1.3 Registering via Fax or Snail Mail
• G.2 Support Questions
  • G.2.1 How to Send Them
  • G.2.2 Where to Send Them
• G.3 Support FAQ (Frequently Asked Questions)